299dat Terms and Conditions
Please read these terms and conditions carefully before using the 299dat platform — they form the basis of the agreement between you and us.
Introduction and Consent
1.1 Nature of the Agreement
By accessing, registering on, or using any service on the 299dat platform, you are legally agreeing to these terms and conditions. This document forms a binding agreement between you and 299dat. If you disagree with any part of these terms, please refrain from using our platform.
1.2 Age Requirement
299dat services are available only to individuals aged 21 or older. Registration by minors is strictly prohibited. If we find that an account holder is under 21, that account will be closed immediately and all funds may be forfeited.
1.3 Changes to Terms
299dat reserves the right to change, revise or update these terms and conditions at any time. Continued use of the platform after any changes will be taken as your acceptance of the new terms. We therefore recommend visiting this page regularly.
Account Registration and Verification
2.1 One Account Policy
Each person may create only one account. If a single person holds multiple accounts, 299dat reserves the right to close any or all of those accounts and forfeit the funds.
2.2 Providing Accurate Information
You must provide accurate and truthful information at the time of registration. The following details must be filled in correctly:
- Full legal name (as per national ID card)
- Correct date of birth
- Active mobile number and email address
- Current address
Providing false or incorrect information risks account suspension and forfeiture of funds.
2.3 Identity Verification (KYC)
299dat may request documents for identity verification at any time. What is typically required: a clear photo of your National ID (NID), passport or driving licence. Full verification may need to be completed before a withdrawal request is processed.
2.4 Account Security
You are solely responsible for keeping your login credentials (username and password) completely confidential. You are responsible for all activity carried out through your account. If you detect any unauthorised use, notify our support team immediately.
Deposit and Withdrawal Policy
3.1 Deposit Limits and Methods
The minimum deposit amount at 299dat is ৳200 (per method). Deposits can be made using the following methods:
- bKash
- Nagad
- Rocket
- Bank Transfer
Deposit processing time is generally instant. If there is any delay, please contact us via live chat.
3.2 Withdrawal Limits and Timeframes
The minimum withdrawal amount is ৳1,000. After a withdrawal request is approved, processing is generally completed within 15 minutes to 2 hours. Withdrawals are made using the same method used for the deposit. In certain cases, withdrawals may be delayed if verification has not been completed.
3.3 Transaction Accuracy
If you notice any error in a deposit or withdrawal, notify our support team within 24 hours. Complaints reported late may be difficult to verify. 299dat reserves the right to correct erroneous transactions but is not responsible for errors made by third-party payment providers.
3.4 Suspicious Transactions
If any transaction appears suspicious or unusual, 299dat reserves the right to place that transaction on hold and request further information. If money laundering or fraud is suspected, the relevant authorities may be notified.
Bonus and Promotion Terms
4.1 Welcome Bonus
New members receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000. Depositing ৳32,000 gives the maximum ৳15,000 bonus, making the total balance ৳47,000.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 25x (bonus amount × 25). This means the total amount wagered must equal 25 times the bonus before the bonus funds are eligible for withdrawal. The bonus balance cannot be withdrawn until the wagering requirement is met.
4.3 General Bonus Rules
- No bonus may be claimed more than once on a single account.
- Bonuses cannot be transferred or converted to cash.
- 299dat reserves the right to change or withdraw any bonus offer at any time.
- If bonus abuse or fraud is detected, the account will be closed.
- Claiming multiple bonuses from the same IP address or device is prohibited.
4.4 VIP Program
The 299dat VIP program has three tiers: Bronze, Silver and Gold. The Bronze tier offers up to 0.4% weekly cashback, Silver offers up to 0.8%, and the Gold tier offers up to 1.2% weekly cashback. You can move up to a higher tier through regular play.
Gaming Rules and Restrictions
5.1 Fair Play Policy
299dat is a fair play platform. All games are operated using Random Number Generator (RNG) technology. There is no way to artificially influence outcomes. Any attempt at cheating or fraud will result in account closure.
5.2 Prohibited Activities
The following activities are strictly prohibited:
- Placing artificial bets to meet bonus requirements or engaging in bonus arbitrage
- Placing opposing bets on the same game through two or more accounts
- Using automated software or bots to place bets
- Intentionally exploiting any technical flaw in a game
- Unauthorised access to another member's account
5.3 Technical Errors
If the outcome of any bet cannot be determined due to a server outage, network issue or software fault, 299dat reserves the right to void that bet and return the staked amount. Incorrect results or payouts displayed due to an error are not valid.
5.4 Game Providers
299dat works with various international game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi and Microgaming. The terms of third-party game providers may also apply.
Responsible Gaming Commitment
6.1 Self-Control Tools
299dat is committed to responsible gambling. We offer members a range of self-control options:
- The ability to set deposit limits
- Setting play time limits
- Self-exclusion — suspending your account for a set period
- Reality-check reminders
For more details, please read our Responsible Gaming page.
6.2 Protection of Minors
299dat is firmly committed to keeping minors away from gambling. The use of parental control software is recommended. If a child or teenager has accessed an account and placed bets, please notify us immediately.
Intellectual Property and Privacy
7.1 Copyright
All content on the 299dat website and platform — logos, designs, text, graphics, software — is covered by 299dat's intellectual property rights. Reproducing, distributing or using any content for commercial purposes without prior written permission is prohibited.
7.2 Use of Information
How your personal data is collected, stored and used is described in detail in our Privacy Policy. By using the platform you are also agreeing to the Privacy Policy.
Limitation of Liability
8.1 Service Availability
299dat endeavours to keep the platform active at all times, however the service may be temporarily unavailable due to maintenance, technical issues or other reasons. 299dat will not be held liable for any loss or missed bets resulting from such interruptions.
8.2 Third-Party Connections
299dat is not responsible for delays or losses caused by a disruption to third-party connections such as payment gateways or game providers. We always work to resolve issues as quickly as possible.
8.3 Losses from Gambling
There is a risk of losing money when gambling. 299dat is not responsible for any personal financial losses incurred by players. We encourage everyone to play responsibly and within their means.
Account Closure and Bans
9.1 299dat's Rights
299dat may suspend or permanently close an account without prior notice for any of the following reasons:
- Any breach of these terms and conditions
- Identity fraud or providing false information
- Bonus fraud or operating multiple accounts
- Suspected money laundering or financial fraud
- Registering as a minor
9.2 Member's Rights
You may request the closure of your own account at any time through our support team. If there are any legitimate funds in the account before closure and no terms have been violated, those funds will be returned after verification is completed.
Contact and Dispute Resolution
10.1 Support Contact
If you have any questions about these terms and conditions or wish to raise a complaint, please contact us in English or Bengali through our 24/7 live chat support. You can also reach us by email:
10.2 Complaints Process
Please raise any dispute or complaint via live chat first. If the support team is unable to resolve it, write to us in detail by email. We aim to respond to emails within 72 hours. Our goal is to resolve all disputes fairly and transparently.
10.3 Applicable Law
These terms and conditions are governed by applicable law. Any dispute will first be addressed through negotiation. If a resolution cannot be reached through negotiation, appropriate legal action may be taken.